Training

Echo Recovery, LLC has invested resources into the training of all our personnel, to ensure that it provides a quality and professional repossession/recovery service.

Field Agents:

Our Field Agents are managed and trained by a Field Agent Manager, whose sole purpose is to ensure that they perform in accordance to the meet the needs of our clients, by following strict company policies and procedures.

We are able to manage our Field Agents at all times, dealing with and solving individual issues/problems promptly.

Account Executives:

Our Account Executives work to a daily process, which is part of our policies and procedures to ensure that all our client needs are met. An Account Executive is assigned to each client to ensure that their work is managed and their work carried out promptly and accurately.

They also work with the Field Agents, to make sure that they too complete their updates as they should, before processing them to the client.